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Downtime

App outage

Oct 8, 2024 at 4:18pm UTC
Affected services
Herodesk App

Resolved
Oct 8, 2024 at 4:50pm UTC

The issues have been resolved, and we're fully back online. We're sorry for any inconvenience this has caused.

Updated
Oct 8, 2024 at 4:47pm UTC

The underlaying issue has been resolved and systems are now coming back online. We expect to be fully back online within 5 minutes.

Updated
Oct 8, 2024 at 4:27pm UTC

The issue has been identified and technicians are on location, working to resolve it as quickly as possible. We do not yet have an expected time for when we will be back online.

Created
Oct 8, 2024 at 4:18pm UTC

Due to a hardware failure in our datacenter, Herodesk is currently unavailable. We are working with our datacenter provider to fix the problem immediately and will post updates as soon as we have any.