App outage
Resolved
Oct 10 at 08:45am CEST
The issue has been resolved and all systems are now back online. We're sorry for the inconvenience this has caused and will discuss with our datacenter supplier what can be done to minimize the risk of something similar happening again.
Affected services
Herodesk app
Updated
Oct 10 at 08:43am CEST
The underlaying issue has been resolved and we're now working on getting all systems back online. We expect this to be done withing a few minutes.
Affected services
Herodesk app
Updated
Oct 10 at 08:22am CEST
The issue has been identified and technicians are on site, working to resolve it as quickly as possible. We still don't know how long it'll take before we're back online. We will keep this page updated.
Affected services
Herodesk app
Created
Oct 10 at 08:10am CEST
Due to a hardware failure in our datacenter, Herodesk is currently unavailable. We are working with our datacenter provider to fix the problem immediately and will post updates as soon as we have any.
Affected services
Herodesk app