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Resolved

Partly outage

Jul 31, 2026 at 4:50am UTC
Affected services
Herodesk App
Live Chat

Resolved
Jul 31, 2026 at 5:06am UTC

The issue has been resolved and everything is back online. We're sorry about the inconvenience.

Created
Jul 31, 2026 at 4:50am UTC

Due to a database outage, some Herodesk customers can currently not access their account. We are working on resolving the issue.