What happened: Between 13 October and 14 October 2026, a bug introduced in a 13 October update could remove the event subscriptions from a webhook while deliveries were being sent. When that happened, the webhook stopped receiving events, though it still looked active in Settings → Webhooks.
Impact: A small number of webhooks were affected. Events (for example new conversations or messages) that happened while a webhook had no subscriptions were not delivered to its endpoint, and they can't ...