Previous incidents

March 2024
Mar 12, 2024
1 incident

App outage

Resolved Mar 12 at 10:30pm CET

A faulty database resulted in the app being unavailable from 21.15 until 22.15. The issue has been resolved, and no data has been affected or lost.

February 2024
No incidents reported
January 2024
Jan 10, 2024
1 incident

Database upgrade

Resolved Jan 10 at 06:00am CET

A planned database upgrade took longer than expected, resulting in a ~2min outage on the app.herodesk.io service. It was resolved within the two minutes, after which normal operations resumed.